Rant: Online Shopping and Shipping

This is how I feel right now.

Had an exam today. Head hurts. Lacking in sleep. I know I should post something beauty related and I promised a haul but only two out of three things I wanna show you guys are in. I'm also quite irritated today for certain things going down.

No names or specifics would be said, I just need to vent.

Online shopping's quite a wonder. It doesn't feel like I've been doing it long but looking back, looks like I've had my fair amount of buys through the net. Right now I just feel bleh because of some crap going on. I'm not claiming to be perfect, to be the grade A customer but I know I read terms and conditions and abide them and pay on time. I don't see any point in making trouble for other people because I know that would only yield a problem for myself as well.

That being said, I've recently placed an order for something I've been eyeing for a while now (haha, I've placed a lot of orders lately :p) and it was all well and good. I actually asked the seller something which resulted in me getting something else. My initial order was placed Monday morning in time for that shipping day's shipping cut off. The other order was placed the same day, night time.

That's where the trouble is. In both orders.

Problem with the first order:

Supposedly, it was shipped out Monday. I was told to expect it either Tuesday or Wednesday the latest. Well, it's not here. I received my tracking number this morning (like eaaaarly in the morning) and I thought that I'd definitely get my order sometime today. Every faint sound of a revving motor got me excited but alas, nothing. Again and again it'd go off, but luck just wasn't on my side. I called the courier twice, first early in the evening and again over half an hour ago.

With the first call I was assured that I'd get it within the day and that there was no set time for their deliveries. And that was okay. I was just a little anxious because I'm used to next day deliveries, y'know? But whatever, another day to wait is okay. I was informed I'd get my package Tuesday or Wednesday anyway.

But I didn't.

A second call was placed at 8:28. I asked the status after checking online and seeing that delivery was attempted.

BULL.

I was told it was attempted at 8:25 I told them it was only 8:28 and that I was right at home. I was given some crap about the house was prolly empty or whatever. Uhhhh, no. Family members and household help = present. I've been home since past 4 or around 5, eagerly waiting. Then the guy was like "Oh! Uhhhhh. That's was just when it was scanned we're not sure on any exact time" Gee, thanks. I said "Well that was supposedly sent Monday, so it's been two days" He said that it was only shipped out Sept. 14, Tuesday. That was news to me. I'm not saying anything. Right now I'm just irritated with the courier because the house is NOT empty and they suck. Ever heard of a doorbell? They said they'll re-attempt tomorrow.

They better freaking get it here or else.

So that's that

Problem with second order:

So yes, I made another order, same day, night time. I waited for an invoice/confirmation, nothing.

Tuesday came. Still nothing.

Today, I texted early so I could get word and pay ASAP.

I waited, stalled, I didn't have time for that crap. I have a freaking exam.

I was a little ticked because I know operation hours start at like 10am. I waited 'til before 12 and I just really had to leave so I could get to school and study s'more.

Wasn't 'til I was halfway to school that I got a text saying an invoice was sent. She said she checked that it was sent, etc.

Okay, let's say you did. Is it so hard to send another? From then on it was pretty hard getting "warm replies" from her. I'm not expecting kiss-ass but I want to be treated like a customer should be treated, y'know? Looking back, I'm disappointed for being apologetic about the trouble because 1) I didn't cause it; 2) I didn't do anything wrong; 3) I have the right to know what's up. Long story short, I got to pay ASAP when I got home. Informed the seller but no reply. Gee, thanks. I checked my inbox to check if it was really my fault, if I was really troublesome or whatever. Nothing. Just as I left it. I checked the trash folder. Nothing either and it contained emails that go back as far as the weekend.

Needless to say, I didn't like the service, the trouble on both orders. I understand the shipping deal isn't the seller's fault but when I feel like a seller's being impatient with me, when I feel that I have to beg for info/updates, etc, it's not really far from the bad treatment you could get in the local stores (be it in the mall or what) where you feel like the sales lady thinks you're just part of her quota, treats you like "come on let's get it over with" and all that.

Buh. Hopefully, if I ever *do* try to purchase there again, I'd feel better about the money I'm spending and enjoy my purchase because srsly, it goes with anything. When you buy something but the transaction was crap, you feel like you didn't get what you paid for. I don't care if it's a gadget, makeup, food, furniture, whatever. Part of the "gratification" of acquiring something is how you're treated, maybe even a huge part of it.

I know customers aren't always great, that you could get terror ones, I don't really deal with that scene as well BUT do I suck as a customer? I'd like to be confident in saying that I don't think so.

So there.

Sorry about all the drama.

Just thought it'd be better to vent than to be MIA still.

Hope things would be resolved soon.

'Til then,

Love muchness,

Ciao

[Photo credit: Google Images]

PS

I'm even more frustrated. Ever wished you had more time for something? I wanna bang my head right now. 15 minutes. Wow. Okay. Please pull up to the next window. Thank you for the drive-thru. Now you see him, now you don't. What a joke.